Privacy Policy

At FINEVIEW Windows and Doors, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or use our services.

Information We Collect

When you contact us through our website or by other means, we may collect the following types of information:

Personal Information: This may include your name, email address, telephone number, and any other details you provide when filling out our contact form or reaching out to us.

Non-Personal Information: We may collect general information about your interactions with our website, such as IP address, browser type, and usage data, to help improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

To Respond to Enquiries: We use your contact information to respond to enquiries or questions submitted via our contact form or email.

To Improve Our Services: We analyse website usage data to enhance user experience and optimise our services.

For Legal Compliance: In certain cases, we may use or disclose your information to comply with applicable legal obligations.

Sharing Your Information

FINEVIEW Windows and Doors does not share, sell, or otherwise disclose your personal information with third parties for marketing purposes. However, we may share information in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or providing our services.

Legal Obligations: We may disclose information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

As a data subject under GDPR, you have the following rights regarding your personal data:

Access: You have the right to request access to the personal data we hold about you.

Rectification: You have the right to request that we correct any inaccurate or incomplete information about you.

Erasure: You may request the deletion of your personal data under certain conditions.

Restriction of Processing: You have the right to request the restriction of processing your personal data in specific situations.

Data Portability: You have the right to request a copy of your data in a commonly used format to transfer to another service.

Withdraw Consent: If we process your data based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@fineviewwindows.co.uk

Data Security

We take appropriate measures to protect the information we collect against unauthorised access, alteration, disclosure, or destruction. However, please understand that no method of internet transmission or electronic storage is 100% secure.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these websites before providing any personal information.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact us

You have the right to access, correct, or delete your personal information at any time. If you have any questions about this Privacy Policy or our data practices, please contact us by email at info@fineviewwindows.co.uk